Privacy policy

Last updated: 6 August 2026. This policy explains how Bizautomation Digital handles personal data collected through this website and enrolment communications.

Data controller

Bizautomation Digital is the data controller for personal information collected via bizautomation.digital. Contact: contact@bizautomation.digital, phone 2427 1096, address Street: Coml Complex Kwai Shing Est; City: Kwai Chung; State/province/area: Hong Kong; Country: Hong Kong.

Data we collect

  • Contact form submissions: name, email, optional topic, message content
  • Enrolment and invoicing details you provide by email or phone
  • Technical logs such as IP address, browser type, and pages visited when analytics cookies are accepted
  • Cookie consent preference stored locally in your browser

Purposes and legal bases

We process data to respond to enquiries, deliver training, issue invoices, improve the site, and meet legal obligations. Where Hong Kong’s Personal Data (Privacy) Ordinance applies, we seek consent or rely on purposes directly related to the functions for which data was collected.

Retention

Enquiry messages are retained up to 24 months unless a longer period is needed for an active enrolment discussion. Enrolment and billing records are retained for up to seven years to meet accounting and dispute needs. Analytics data, when collected, is retained in aggregate form according to the analytics provider’s settings, typically no longer than 26 months.

Your rights

Subject to applicable law, you may request access to, correction of, or erasure of personal data we hold about you, and you may withdraw consent for optional processing such as analytics. Contact us using the details above. You may also complain to the Office of the Privacy Commissioner for Personal Data, Hong Kong.

International transfers

Our primary operations are in Hong Kong. Some email, hosting, or analytics providers may process data in other jurisdictions. Where transfers occur, we take reasonable steps to ensure comparable protection, including contractual safeguards with providers.

Security

We use access controls and reputable service providers. No method of transmission is perfectly secure; please avoid sending highly sensitive credentials through the contact form.

Cookies

See our cookie policy for types, durations, and how to manage preferences.

Updates

We may revise this policy by posting changes on this page with an updated date.